Cancellation Policy

Cancellation Policy – School Holiday Program We understand that plans can change, and we strive to be as flexible as possible while ensuring the smooth running of our sessions. Please review our cancellation policy below: Cancellations 7+ Days Before the Session – A full refund or credit towards a future session is available. Cancellations 3-6 Days Before the Session – A 50% refund or full credit towards a future session is available. Cancellations Within 48 Hours of the Session – No refund is available due to preparation costs and limited spaces. However, if possible, we will try to transfer your booking to another available session. No-Show Policy – If a participant does not attend without prior notice, the booking is non-refundable and non-transferable. If you need to cancel or reschedule, please contact us as soon as possible at 0409 023 962. Thank you for your understanding and support!

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